Sometimes a competitor price in your grid is simply wrong for the decision: a mismatched product, a clearance or bundle price, or a market you don’t compete in. Left in, it still sets the min or max of the Price Range and still feeds the optimizer, so the recommendation is skewed and the range reads as noise. You can remove such a price directly from the grid so it stops counting.
Remove a price from the Price Comparison popover
Open the Price Comparison popover from a product’s Price Range cell. It lists the competitor prices behind that range, each with the competitor, the price, and when it was observed. Use the delete (trash) icon next to a price to remove it.
Retailgrid asks you to confirm first, because the removal is permanent.
What removal does
Deleting removes every price collected for that competitor on that product. Once removed:
- the price no longer feeds the Price Range min / max / median, the market-data metrics, or optimization for that product, and
- it is gone everywhere that competitor’s price appeared for the product — every grid, dashboard, and presentation.
Removal is permanent and cannot be undone. There is no restore.
It comes back if monitoring still tracks it
Removing a price deletes what has already been collected; it does not stop future collection. If Price Monitoring is still configured to track that competitor for the product, its next run collects the competitor again.
So deleting is the right move for a one-off bad observation you want out of today’s numbers. When a competitor is consistently mismatched or irrelevant for a product, fix it at the source instead, so the bad price doesn’t return — correct the match, or stop tracking that competitor for that product. See Competitor matching to check a match, and Assign competitors to stores, zones, and channels to change what is tracked.
