What syncs
- Products - your Shopify products flow into the Products dataset.
- Transactions - your Shopify orders flow into the Transactions dataset.
Connect a store
- Open the gear (Settings) icon in the left sidebar, then Integrations.
- On the Shopify card, start the connection and install the Retailgrid app for your store.
- Authorize the access Retailgrid requests to read your products and orders.
- The card switches from Not connected to connected, and the first import begins.
Automatic refresh
After the first import, you don’t re-import by hand:- Scheduled sync keeps products and transactions current on a regular cadence.
- Event-driven sync picks up changes as they happen in Shopify - product edits and new orders - so the data in Retailgrid tracks your store.
Manage the connection
From the Shopify card on the Integrations tab you can:- Reconnect - re-authorize if access expired or you moved to a different store.
- Disconnect - stop syncing. Data already imported stays in your datasets; it simply stops refreshing from Shopify.

